Terms and Conditions

1. Agreement to Terms

By accessing and using the website jonasenergy.com (the “Site”) and the services offered by Jonas Energy Solutions (“we,” “us,” “our,” or “Jonas Energy”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Site or Services.

These Terms apply to all visitors, users, and others who access or use our Site and Services, including but not limited to:

• Browsing our website
• Requesting quotes or consultations
• Scheduling HVAC, solar, or backup power services
• Signing up for our Jonas Family Member maintenance plan
• Using our financing options
• Communicating with us via phone or through our contact form

2. Description of Services

Jonas Energy Solutions provides comprehensive HVAC, solar, backup power, and related energy services to residential and commercial customers in Lake County, California, including Ukiah, Lakeport, Clearlake, Kelseyville, Middletown, Willits, St. Helena, and surrounding areas.

Our Services include:

2.1 HVAC Services

• HVAC system installation (ductless systems, central air conditioners, evaporative coolers, heat pumps, oil heating systems, furnaces, pool heaters, Wi-Fi/smart thermostats)
• HVAC system repairs
• HVAC system maintenance and tune-ups
• Indoor air quality services (duct services, air filtration systems, air purifiers, humidifiers, dehumidifiers, heat and energy recovery ventilators)

2.2 Solar Energy Services

• Solar panel installation and system design
• Solar repairs and upgrades
• Solar maintenance and monitoring
• Whole home battery systems (including Tesla Powerwall)
• Generator installation and backup power solutions

2.3 Additional Services

• Energy-efficient home upgrades
• Hybrid heat pump water heater installation
• EV charging solutions
• Jonas Family Member maintenance plans

3. Eligibility

By using our Site and Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You are the owner of the property for which services are requested, or you have the owner’s authorization
• You will provide accurate and complete information when requesting services

4. Service Requests and Appointments

4.1 Requesting Services

You may request services through our Site, by calling 707-994-5911, or by visiting our office at 9125 CA-53, Lower Lake, CA 95457. For general inquiries and service requests, please use our secure contact form.

4.2 Free Consultations and Quotes

We offer free consultations and quotes for solar, battery, generator, and HVAC services. These consultations are provided without obligation and do not constitute a binding agreement until a formal contract is signed.

4.3 Appointment Scheduling

• We strive to arrive at scheduled appointment times, but delays may occur due to emergencies, weather, or other unforeseen circumstances
• We will notify you of any significant delays
• Please provide at least 24 hours’ notice if you need to reschedule or cancel an appointment
• Repeated no-shows or last-minute cancellations may result in scheduling restrictions

4.4 Emergency Services

We offer 24/7 emergency services for urgent HVAC and energy system failures. Emergency service rates may differ from standard service rates.

5. Pricing and Payment

5.1 Pricing

• All prices are quoted in U.S. dollars
• Prices may vary based on the scope of work, equipment selected, property conditions, and other factors
• We provide written estimates before beginning work
• Final prices may vary from estimates if unforeseen conditions are discovered during service

5.2 Payment Terms

• Payment is due upon completion of services unless otherwise agreed in writing
• We accept cash, check, credit cards, and financing through our partners
• A deposit may be required for large installations or special-order equipment

5.3 Financing Options

We offer financing options through our partner, Redwood Credit Union. Financing is subject to credit approval and the terms and conditions of the financing agreement. Please review the financing agreement carefully before signing.

5.4 Late Payments

Late payments may be subject to additional fees and interest charges as permitted by California law. We reserve the right to suspend services or pursue collection actions for unpaid balances.

6. Warranties and Guarantees

6.1 Workmanship Warranty

We stand behind our work with a workmanship warranty. Specific warranty terms vary by service type and will be provided in writing before work begins.

6.2 Manufacturer Warranties

Equipment we install is covered by manufacturer warranties. Warranty terms vary by manufacturer and product. We will provide warranty documentation upon installation.

6.3 Jonas Family Member Maintenance Plan

Our maintenance plan includes:

• Front-of-the-line priority service
• Discounts on parts and replacements
• Transferable agreement with no rate change
• Comprehensive system inspections

Maintenance plan terms are outlined in a separate agreement provided upon enrollment.

6.4 Warranty Exclusions

Warranties do not cover:

• Damage caused by misuse, abuse, or neglect
• Damage caused by acts of nature (storms, floods, earthquakes, etc.)
• Normal wear and tear
• Improper maintenance or unauthorized repairs
• Pre-existing conditions not identified during initial inspection

7. Limitation of Liability

7.1 General Limitation

To the maximum extent permitted by law, Jonas Energy Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Personal injury or property damage
• Costs of substitute services
• Any other losses arising from your use of our Site or Services

7.2 Maximum Liability

Our total liability for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

7.3 Exceptions

Nothing in these Terms limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under applicable law

8. Indemnification

You agree to indemnify, defend, and hold harmless Jonas Energy Solutions, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of:

• Your use of our Site or Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your negligence or willful misconduct

9. Property Access and Safety

9.1 Property Access

By requesting services, you grant Jonas Energy Solutions and our technicians reasonable access to your property for the purpose of performing agreed-upon services.

9.2 Safety Requirements

• You must ensure that work areas are safe and accessible
• You must disclose any known hazards (asbestos, lead paint, structural issues, etc.)
• You must secure pets and remove obstacles from work areas
• Failure to maintain safe conditions may result in service delays or additional charges

9.3 Damage to Property

We take reasonable care to protect your property during service. Our technicians wear gloves and booties and use runners and drop cloths to ensure cleanliness. However, we are not liable for pre-existing damage or damage caused by conditions beyond our control.

10. Intellectual Property

10.1 Our Intellectual Property

All content on our Site, including text, graphics, logos, images, videos, and software, is the property of Jonas Energy Solutions or its content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

10.2 Limited License

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Site for personal, non-commercial purposes only.

10.3 Restrictions

You may not:

• Copy, reproduce, distribute, or modify any content from our Site
• Use our trademarks, logos, or brand elements without written permission
• Reverse engineer, decompile, or disassemble any software on our Site
• Use automated systems (bots, scrapers, etc.) to access our Site without permission

11. User Conduct

When using our Site and Services, you agree not to:

• Provide false, inaccurate, or misleading information
• Harass, abuse, or harm our employees or other customers
• Interfere with or disrupt our Site or servers
• Attempt to gain unauthorized access to our systems
• Use our Site for any illegal or unauthorized purpose
• Transmit viruses, malware, or other harmful code

12. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our Site and Services, you consent to the practices described in our Privacy Policy.

13. Accessibility

We are committed to making our Site accessible to all users. Our Accessibility Statement outlines our accessibility efforts and provides contact information for reporting accessibility barriers through our contact form.

14. Third-Party Links

Our Site may contain links to third-party websites, including:

• Manufacturer websites for equipment information
• Financing partner websites (e.g., Redwood Credit Union)
• Government websites for rebate and incentive information (e.g., ENERGY STAR)
• Social media platforms

We are not responsible for the content, privacy practices, or accessibility of third-party websites. Links are provided for convenience only and do not constitute endorsement.

15. Disclaimers

15.1 No Professional Advice

Information on our Site, including blog posts and FAQs, is for general informational purposes only and does not constitute professional advice. Always consult with our technicians for specific recommendations for your property.

15.2 No Guarantees

While we strive for accuracy, we do not guarantee that:

• Our Site will be uninterrupted, secure, or error-free
• Information on our Site is complete, current, or accurate
• Services will be available at specific times (except for scheduled appointments)
• Energy savings or performance claims will be achieved (actual results vary based on individual circumstances)

15.3 Energy Savings Estimates

Any energy savings estimates provided during consultations are based on typical performance and current utility rates. Actual savings may vary based on usage patterns, weather conditions, equipment performance, and other factors.

16. Modifications to Services and Terms

16.1 Service Modifications

We reserve the right to modify, suspend, or discontinue any Service at any time, with or without notice. We will provide reasonable notice for changes that materially affect ongoing services.

16.2 Terms Modifications

We may update these Terms at any time. Updated Terms will be posted on our Site with a new “Last Updated” date. Continued use of our Site or Services after changes constitutes acceptance of the new Terms.

16.3 Material Changes

For material changes to these Terms, we will provide additional notice via our contact form system (if you have provided your contact information) or a prominent notice on our Site.

17. Termination

We may terminate or suspend your access to our Site or Services at any time, with or without cause, with or without notice, for any reason, including:

• Violation of these Terms
• Suspected fraud or illegal activity
• Safety concerns
• Non-payment

Upon termination, you must cease all use of our Site and Services. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property, limitations of liability, and dispute resolution.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

18.2 Informal Resolution

Before pursuing formal legal action, you agree to attempt to resolve disputes informally by contacting us through our secure contact form or by calling 707-994-5911.

Jonas Energy Solutions
9125 CA-53
Lower Lake, CA 95457

We will respond within 30 days and work toward a mutually acceptable resolution.

18.3 Binding Arbitration

If informal resolution fails, any dispute arising from these Terms or our Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in Lake County, California, in accordance with its Commercial Arbitration Rules.

Exceptions: Either party may pursue claims in small claims court (if within jurisdictional limits) or seek injunctive relief for intellectual property violations.

18.4 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions, class arbitrations, or representative actions.

18.5 Jury Trial Waiver

To the extent permitted by law, you waive any right to a jury trial for disputes arising from these Terms or our Services.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

20. Force Majeure

We are not liable for any failure or delay in performance under these Terms (other than payment obligations) due to causes beyond our reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, wildfires, storms)
• Acts of war or terrorism
• Government actions or regulations
• Epidemics or pandemics
• Utility failures or infrastructure damage
• Supply chain disruptions

21. Entire Agreement

These Terms, together with our Privacy Policy, Accessibility Statement, and any written service agreements, constitute the entire agreement between you and Jonas Energy Solutions regarding the use of our Site and Services and supersede all prior or contemporaneous agreements, understandings, and representations.

22. Contact Information

For questions about these Terms and Conditions, please contact us using our secure contact form.

Jonas Energy Solutions
9125 CA-53
Lower Lake, CA 95457

Phone: 707-994-5911
Website: jonasenergy.com

Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM PST
Emergency Services: Available 24/7

These Terms and Conditions are designed to comply with applicable California and federal laws effective in 2026. They are intended for general informational purposes and do not constitute legal advice. Please consult with legal counsel to ensure compliance with all applicable laws and regulations.